I love food. Anyone that knows anything about me can attest to that fact. So when I visited a Taco Bell recently and was overcharged and forced to argue with a rude cashier, my appetite being ruined was NOT a good thing.
I won't bore you with the details, just know that I was charged more than the listed menu price AND made to feel like an inconvenience when I brought this to the cashiers attention and STILL had to overpay. My appetite was ruined! (but a girls gotta eat)
Being a Small Business Owner myself, I understand the importance of customer service and believe that most situations can be resolved with a swift apology and rectifying the mistake. The cashier refused to do that so I took ACTION!